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USD 49.00

 
Included with your purchase:
Lifetime free upgrades
Full Access to code source
30-day moneyback guarantee
Single-domain license
50 Support points

Chat Software myEchat

Custom built for x-cart and Magento

myEchat is a full featured Live Chat Software for live help, live support, live visitor tracking, and proactive sales support for your web site. It will allow your Company to monitor the activity of your site in real time and to live chat with your site visitors.
The only software to install is on the server that is hosting your site, so you and all your operators can provide live help from any computer, anywhere using just a simple browser.

1 time payment only: With myEchat NO rent NOR monthly lease to pay!
Since myEchat is a software based solution there are no additional monthly fees, service fees or per operator charges. Why pay monthly fees or depend on 3rd party companies when you can have your own live help system running under your own domain, with as many operators as you may need?
KEY FEATURES:

No lease nor monthly rent to pay, just 1 time payment
Fully compatible with xcart 4.x.x, myEbiz 1.x.x, and Magento 1.x.x
The only software to install in on your hosting site server
ALL Web-based for operators and administrator interfaces
Monitor multiple sites with just 1 myEchat site monitor panel
All-inclusive Activity reporting functions (Operators, Chat, Visitors)
Canned responses/messages (importable/exportable)
Ability to put users on a Hold-Queue
At anytime send pop-up chat invitation to selected visitors
Live site monitor - know all about your visitors and their activity
Full multilanguage support
Access to all chat transcripts by date, sites or by operators
Customizable Click-To-Chat banners
Unlimited number of operators
Live Transfer of chat between operators
Customizable Chat Window
Visitor Profile & past detailed visits access
"Operator Is Typing" Indicator

Save Money and Resources: No more expensive phone bills!
Not only live online support is less expensive than toll-free line usage, but it also gives your operators the ability to chat with multiple visitors at the same time which they could never do over the phone. By helping multiple customers at the same time, you can reduce cost and improve response time.
Reduce shopping cart abandonment: make your customer feel more secure
A single unanswered question can make your visitor abandon your site.  By giving your visitors a mean to get a quick answer to their questions you will boost their confidence to follow through with a purchase. Also, please note that even if you offer a toll free phone service, internet users like better a chat service because it is faster, allows them to remain anonymous and also gives them the ability to multi-task while chating with you.
Monitor multiple sites using the same live monitor panel. You will need a myEchat license for each additional site. Each additional license for remote site can be purchased for a 75% reduced price and more (up to 86% discount) with the number of licenses purchased.

Full multi-language support
This feature is available for both the admin/operator chat interface and the canned messages. Additionnaly, each langages set and canned messages can be exported and imported via CSV files.

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